Lifetime Product Warranty

Your jewelry is crafted to be cherished for a lifetime.

Our Lifetime Product Warranty is designed to give you long-term peace of mind and confidence in your purchase.

What This Warranty Provides

Our warranty ensures that your jewelry is protected against manufacturing-related issues that affect its quality, structure, or craftsmanship.

Under this warranty, we offer:

- Complimentary repair for confirmed manufacturing defects

- Replacement of the item if repair is not possible

- Warranty service provided at no charge for covered issues

We proudly stand behind the craftsmanship of our jewelry and are committed to supporting you long after your purchase.

Coverage Details

This lifetime warranty covers manufacturing-related defects in materials or workmanship under normal wear.

If an issue is identified and confirmed by our team, we will repair the warranted damage or replace the item at no cost to you.

What Is Not Covered

To ensure transparency, this warranty does not cover:

- Normal wear and tear, including surface scratches, dents, or gradual metal thinning

- Damage caused by accidents, impact, misuse, or improper care

- Loss of stones due to external force or prolonged wear

- Damage resulting from alterations or repairs performed by third parties

- Color changes or surface wear caused by exposure to chemicals, perfumes, or daily activities

Warranty Evaluation Process

All warranty requests are subject to inspection and evaluation by our team to determine eligibility.

If an issue falls outside the scope of this warranty, repair services may still be available for an additional fee.

Shipping for Warranty Service

If a manufacturing-related issue is confirmed, we will cover return shipping related to the warranty service.

For all other cases, shipping costs are the responsibility of the customer.

Need Assistance?

If you have questions about coverage or would like to request warranty service, please contact our team before sending your item back so we can guide you through the next steps.