Spend forty-five minutes with a specialist who has read your notes, prepared your references, and curated three pieces for your consideration before you join the call. No script. No upsell. Just a conversation
A true expert, not a salesperson. Each specialist brings years of gemological training and a genuine love of helping people find the piece that will matter to them forever.
A virtual appointment isn't a generic video call — it's a private hour with a particular person. Choose who you'd like to meet, or let us match you based on your story. Every specialist on this page has trained at our Shenzhen atelier.
Specializes in colored gemstones and custom engagement rings. Known for helping clients articulate what they want before they know themselves.
Has guided thousands of clients through the 4Cs and beyond. Patient, thorough, and always focused on getting the most value for your budget.
Brings a long background in bridal consulting. She listens first, then helps you find the ring that fits your style, timeline, and budget.
Works with clients designing pieces from scratch. She'll help you sketch, source, and price a one-of-a-kind ring with as much or as little involvement as you want.
We know where our materials come from. We tell you what we know, and what we are still working to know better.
— The Since Love Sourcing Manifesto
Alongside our core Shuibei atelier, Since Love maintains working relationships with specialist workshops throughout the district — one of the densest concentrations of fine jewelry craftsmanship anywhere in the world.
This network allows us to commission the right master for the right piece — a micro-pavé specialist for pieces that require it, a hand-engraving workshop for pieces that call for it, a channel-setting veteran for pieces whose technique demands it.
Our ateliers have served the global fine jewelry industry for decades, under conditions of craft and precision that this district is known for. Since Love is the house that carries this craft directly to its clients — without the layers of markup and intermediary margin that traditional fine jewelry has historically required.
Bring the Since Love experience to the comfort of your home through our seamless virtual consultation features — including live ring reveals and digital try-on. Every detail you'd see in our atelier, now translated for your screen, your time, and your space.
Each piece presented under three lighting conditions — daylight, lamplight, candlelight — through a 4K macro lens.
Our AR overlay places the ring on your finger at true scale, so you can preview proportions before deciding.
Both options are complimentary. Both end with a written recap. The difference is when you'd choose one over the other.
Recommended for first-time visits and remote clients.
Recommended for final decisions. Find a boutique near you
These reviews are not about our rings. They are specifically about the virtual appointment itself — the call, the specialist, the experience. Pulled from verified bookings in the past ninety days.
There is no catch. The appointment, your specialist's preparation time, and the written recap are complimentary, with no deposit and no obligation. We offer it because clients who understand what they are buying make better decisions and come back for life.
That is a perfectly good reason to book. Many first appointments are purely educational — the 4Cs, settings, metals, lab-grown versus natural. Your specialist will teach, not sell, and the recap is yours to keep whether or not you ever order.
Yes. The invitation includes a link that works from any city or time zone, and up to three guests can join the same call. Tell us in your notes who is joining so your specialist can prepare accordingly.
Most people are not, and that is where the pre-call notes help. Share a few references, a rough budget bracket, and anything you already know you dislike. Your specialist will curate three pieces as a starting point and adjust in real time during the call.
Reply to your confirmation email or message us at any time, even an hour before. There is no fee and no limit on rescheduling. Your notes and the pieces set aside for you carry over to the new time.
No. The call ends with a written recap and a fourteen-day hold on the pieces you saw, with no deposit required. There is no countdown, no follow-up sales sequence, and no upsell. If you want to think slowly, that is exactly what the recap is for.
We're here to help with any questions you may have! Our jewelry specialists are available 24/7.
