Terms of service

Heart All In - Terms of Service

Effective Date: September 1, 2025

Welcome to Heart All In, operated by SoarNet LLC ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services").

Please read these Terms carefully before using our Services. By accessing or using any part of the Services, you agree to be bound by these Terms. If you do not agree to all the terms and conditions herein, you may not access or use the Services.

1. Use of Services
You may use our Services only if you are at least the age of majority in your jurisdiction and capable of forming a binding contract. You agree to use our Services for lawful purposes only.

2. Product Availability and Descriptions
We make every effort to ensure that product descriptions, pricing, and availability are accurate. However, we do not warrant that the content is complete, reliable, current, or error-free. All products are subject to availability.

3. Orders and Payment
By placing an order, you agree to provide accurate, complete, and current purchase and account information. We reserve the right to refuse or cancel any order for any reason.

Payment must be made through the available payment methods on our platform. Prices are listed in USD unless otherwise stated.

4. Shipping and Delivery
We offer global shipping. Estimated shipping times are provided for reference only and are not guarantees. You are responsible for providing accurate delivery information. We are not liable for shipping delays due to customs, natural events, or carrier issues.

5. Returns and Exchanges
We accept returns and exchanges within 30 days of the delivery date. Items must be in their original, unworn condition with all packaging.

• Return Shipping: Customers are responsible for return shipping costs unless otherwise specified.

• Non-returnable items: Custom pieces, engraved items, and previously exchanged products are not eligible for return.

Please review our full Returns & Exchanges Policy for detailed instructions.

6. Resizing Policy
We offer one complimentary resizing for eligible rings within one year of purchase (U.S. only). Some styles are excluded, such as eternity bands or customized designs.

7. Intellectual Property
All content, including but not limited to logos, text, graphics, images, and code, is the property of SoarNet LLC and protected by copyright, trademark, and other intellectual property laws. You may not use our content without express written permission.

8. User Content
If you submit any content (e.g., reviews, images), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with our Services and marketing efforts.

9. Prohibited Activities
You agree not to use the Services for any unlawful or prohibited purpose, including but not limited to fraud, infringement of intellectual property, or harassment.

10. Limitation of Liability
To the fullest extent permitted by law, SoarNet LLC and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of or inability to use the Services.

11. Disclaimer
Our Services are provided "as is" and "as available" without any warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

12. Privacy
We care about your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

13. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to our website. It is your responsibility to review the Terms periodically.

14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.

15. Contact Information
These Services are provided by SoarNet LLC, operating under the brand name Heart All In.

• Business Name: SoarNet LLC (DBA: Heart All In)

• Business Address: 30 North Gould Street, Ste 6362, Sheridan, WY, 82801, United States

• Business Phone: +1 (360) 261-1184

• Business Email: support@heartallin.com

• Return Shipping: Customers are responsible for covering the cost of return shipping, unless otherwise specified.

If you have any questions about these Terms, please contact us at the email or address above.